Privacy Policy

1. Who We Are

Varenhall Hospitality Pty Ltd, trading as Varenhall, is a boutique luxury hotel located in Sydney, Australia. We provide accommodation, dining, spa, event, and casino-inspired lounge experiences — all delivered in person at our physical venue.

2. Information We Collect

We may collect the following information when you use our website or make an enquiry or reservation:

• Your name, email address, and phone number
• Reservation details such as check-in and check-out dates, number of guests, and room preferences
• Messages or special requests submitted through forms
• Basic technical information such as browser type and IP address for website functionality

3. How We Use Your Information

We use your personal information to:

• Process and respond to your enquiries and reservation requests
• Communicate with you about your stay or booking
• Improve our website and guest services
• Comply with legal obligations

4. Cookies & Tracking

We use a small number of cookies to remember your cookie preference and to improve site functionality. We do not use cookies for targeted advertising or behavioural tracking. For more information, please see our Cookie Policy.

5. Data Security

We take reasonable steps to protect your personal information from unauthorised access, disclosure, or misuse. Information submitted through our website is handled with appropriate technical and organisational safeguards.

6. Data Sharing

We do not sell, rent, or trade your personal information. We may share information only when necessary to fulfil your booking, comply with legal obligations, or operate our hotel services.

7. Your Rights

You have the right to access, correct, or request deletion of the personal information we hold about you. To exercise these rights, please contact us using the details below.

8. No Gambling or Gaming Accounts

Varenhall does not offer online gambling, real-money gaming, or betting. We do not collect financial information for gambling purposes, and we do not maintain gambling accounts of any kind.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at varenhall@gmail.com or by phone at +61 2 9184 7300. Our address is 88 Macquarie Street, Sydney NSW 2000, Australia.